Adobe has delayed the discontinuation of cloud-based file syncing services which will now be implemented on February 3rd, 2025 for all Enterprise/Federated customers (including VCU).

With this change, which is not being managed by VCU, any and all synced files stored within Adobe’s Cloud storage platform using a VCU Adobe account (a Federated ID) will be permanently deleted from Adobe’s cloud storage platform. This means that VCU end-users need to backup and migrate any files stored within Adobe’s Cloud storage platform to another storage medium such as local storage, a USB storage device, and/or Google Drive storage. A complete backup/migration guide can be found at https://go.vcu.edu/adobe/backup.

If you have questions about this change, please reach out to us at adobe@vcu.edu or by submitting a ticket a https://go.vcu.edu/adobe/help.