Current Status

Maintenance
Affected components: Data, Research & Reporting SAS Visual Analytics

Active Alerts

Cyber threats -- Stay alert!
June 27, 8:50pm EDT
Accounts, Access & Security Phishing Scams
Jun-27, 8:50pm EDT
[in progress]
VCU has received advisory alerts from multiple sources indicating an elevated risk of cyber threats at this time. The threat actors are believed to be utilizing targeted phishing attacks to gain unauthorized access to large IT systems.

As a result, please be advised to stay extra vigilant and alert, and take the following precautions in the upcoming weeks:

  1. Be aware of the following Tactics, Tools, and Procedures (TTP) used by some of these adversaries:

    • The use of fake personas by the threat actors, pretending to be assistants to executives and researchers. 

    • Use of traditional email, as well as WhatsApp, SMS, and other alternative communications mechanisms.

    • Use of fake Gmail or Microsoft login pages (Some actually hosted on Google Sites), as well as fake Google Meet or other virtual meeting invitations designed to steal credentials from victims.

    • The use of Generative Artificial Intelligence (GenAI) tools in the creation of these phishing campaigns is generally free of spelling or grammatical errors.

  2. Please take the following precautions when handling emails, texts, or other communications:

    • Proceed with extra caution in dealing with inquiries from external researchers, executives, or other external individuals. When in doubt, check with your IT support unit or infosec@vcu.edu.

    • Be extremely cautious of meeting invites from external parties, especially those from individuals you do not know.

    • Be cautious of links in emails; hover over links or tap and hold links to reveal their destination. Please be advised that some malware or phishing websites can be hosted on legitimate services like Dropbox, X, or Google Sites. When in doubt, check with your IT support or infosec@vcu.edu.

    • Be cautious when unknown individuals reach out to you via social media or text message platforms, such as SMS, WhatsApp, LinkedIn, or Telegram. Be especially cautious if they send you links or meeting invites, or ask for any proprietary information.

Upcoming Launch of our new IT Alerting Solution – StatusPal (Effective 7/1)
June 23, 3:34pm EDT
Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications VCU OnePrint Google Workspace Canvas App2Go fixIT Repair Shop Active Directory Question Pro Avaya OneX BeyondTrust Go! Keywords VCU Mobile App Adobe Central Classrooms Building/Door Access RedCap Data Center Operations Avaya Workplace HR Support Portal (RamsCentral) Search.vcu.edu Banner IT Support Center Services Linked In Learning Central Authentication Service SAS Visual Analytics Office365 Jamf Wiki Confluence Contact Center Services Blogs IT Support Portal (RamsCentral) Lon-Capa Data Security Call Management System (CMS) MECM Tableau Degree Works Docusign myVCU Portal Respondus VCU Reporting Center E-911 Services ListPlex Maestro Duo Two-Factor Knowledge Management (RightAnswers) Facilities Management System Software Center eID Management Telephones Listserv SiteImprove EMS (Event Management System) Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom TerminalFour (T4) RamBucks eServices Top Hat VCU Wireless Network Websites ImageNow Phishing Scams Zixmail VPN (RamsVPN) Operational Data Store (ODS) Parking System Pentana RealSource Sunapsis Smartsheet Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
Jun-23, 3:34pm EDT
[in progress]

Technology Services is pleased to announce the upcoming launch of our new IT Alerting Solution, going live on July 1, 2025.


Please note that existing subscriptions cannot be migrated to the new platform. To continue receiving important IT notifications, you’ll need to resubscribe to the services and communication channels you wish to follow.


To avoid missing any alerts, we encourage you to complete your subscription setup before July 1 by following the instructions in this Knowledge Article.


Feel free to share the article link with your team and colleagues to ensure a smooth transition.


Thank you for your attention and if you have any questions please email ITSMO@vcu.edu.

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