Current Status

Affected components: Data, Research & Reporting SAS Visual Analytics

Active Alerts

January 23, 11:00am EST
University Applications Adobe
Jan-23, 11:00am EST
[in progress]

Adobe has delayed the discontinuation of cloud-based file syncing services which will now be implemented on February 3rd, 2025 for all Enterprise/Federated customers (including VCU).

With this change, which is not being managed by VCU, any and all synced files stored within Adobe’s Cloud storage platform using a VCU Adobe account (a Federated ID) will be permanently deleted from Adobe’s cloud storage platform. This means that VCU end-users need to backup and migrate any files stored within Adobe’s Cloud storage platform to another storage medium such as local storage, a USB storage device, and/or Google Drive storage. A complete backup/migration guide can be found at https://go.vcu.edu/adobe/backup.

If you have questions about this change, please reach out to us at adobe@vcu.edu or by submitting a ticket a https://go.vcu.edu/adobe/help.

Maintenance

Last Week
Data, Research & Reporting SAS Visual Analytics
May-7, 7:00am EDT
[in progress]

VCU Technology Services will be performing routine maintenance on SAS Visual Analytics Production beginning on 05/07/2025 starting at 7:00 AM EST.

No downtime is anticipated.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

This Week
Data, Research & Reporting Tableau
May-15, 6:00pm EDT
[upcoming]

At 6pm on 5/15/2025, the Tableau Server production environment will be upgraded from version 2024.2 to 2025.1 adding bug fixes and enhancements. During the upgrade, Tableau Server production will be unavailable.

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