November 15, 8:00pm EST

VCU Technology Services will be performing a failover of file sharing services hosted on the University's primary NAS cluster.  This work is scheduled to begin at 8pm on Friday, November 15th, and is as prerequisite for the physical relocation of this equipment to the University's new data center facility.

Work is expected to conclude by 11:59pm on Sunday, November 17th, at which point, the University's file services are expected to have been failed over to the DR cluster at our backup site, where they will remain for one week.

On Friday, November 22nd, beginning at 8pm, failback operations will commence to return all file services to the primary NAS cluster.  This effort is expected to conclude by 11:59pm on Sunday, November 24th.

In addition to file shares, the following services will experience brief disruptions during failover / failback activities:

• myVCU Portal (https://my.vcu.edu)
• VCU Bitbucket (https://scm.vcu.edu)
• VCU Go! Keywords (https://go.vcu.edu)
• VCU Filelocker (https://filelocker.vcu.edu)
• Personal websites residing on people.vcu.edu

Users experiencing any issues accessing file shares are encouraged to first shutdown and reboot their machines and retry prior to opening a support ticket.

Further details have been proactively communicated to the University's Technology Users Group and the VCU Technology Advisory Committee.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

November 16, 7:51pm EST

VCU Technology Services has completed work associated with Phase 1 of the primary Network Attached Storage (NAS) failover test.  Core University file services are now operating from our standby environment at our backup site, where they will remain for one week while production equipment is relocated to the University's new data center facility.

On Friday, November 22nd, beginning at 8pm, failback operations will commence to return all file services to the primary Network Attached Storage (NAS) environment at the new primary location.  This effort is expected to conclude by 11:59pm on Sunday, November 24th.

Meanwhile, users experiencing any issues accessing file shares are encouraged to please first shutdown and reboot their machines and retry prior to opening a support ticket.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.