Primary internet connection is currently down and all connectivity is on our backup link
Informational
May 25, 2:28pm EDT
Primary internet connection is currently down and all connectivity is on our backup link
Status: closed
Date:
May 25, 2:24pm EDT
End:
May 25, 2:28pm EDT
Duration: 4 minutes
Affected Components:
Accounts, Access & Security
Data, Research & Reporting
E-mail & Collaboration
Internet & Phones
IT Resources
IT Support & Campus Resources
Teaching & Learning
Printing
University Applications
Web Applications
Pay4Print
Google Workspace
Canvas
App2Go
fixIT Repair Shop
Active Directory
Question Pro
Avaya OneX
BeyondTrust
VCU OnePrint
VCU Mobile App
Adobe
Central Classrooms
Building/Door Access
RedCap
Data Center Operations
Wiki Confluence
Avaya Workplace
HR Support Portal (Cherwell)
Blogs
Banner
IT Support Center Services
Linked In Learning
Central Authentication Service
SAS Visual Analytics
Office365
Jamf
Contact Center Services
myVCU Portal
IT Support Portal (Cherwell)
Lon-Capa
Data Security
Call Management System (CMS)
MECM
Tableau
Degree Works
Docusign
Respondus
VCU Reporting Center
E-911 Services
ListPlex Maestro
Duo Two-Factor
SiteImprove
Facilities Management System
Software Center
eID Management
Telephones
Listserv
TerminalFour (T4)
EMS (Event Management System)
Kaltura
VCU Filelocker
VCU Campus Network
Shibboleth IdP
Zoom
Websites
RamBucks
eServices
Top Hat
VCU Wireless Network
Micros Point of Sale
Phishing Scams
Zixmail
VPN (RamsVPN)
ImageNow
Operational Data Store (ODS)
Parking System
Pentana
RealSource
Sunapsis
Smartsheet
Gmail
AiM
North America > NA3
Google Calendar
North America > Demo
Google Chat
Google Drive
Google Groups
Google Meet
Classroom
Google Forms
Update
May 25, 2:24pm EDT
May 25, 2:24pm EDT
Currently our primary ISP connection is down and all internet connectivity has successfully been redirected to our backup link. Network Services is currently reaching out to our primary ISP to resolve and determine nature of the outage. A follow up post will be made once more information is known.
Resolved
May 25, 2:28pm EDT
May 25, 2:28pm EDT
The primary ISP has restored connectivity and we are back on our primary internet connection. We will continue to monitor.