Login Issues for Jamf Self Service
Incident
December 11, 2:41pm EST
Login Issues for Jamf Self Service
Status: closed
Start:
December 08, 9:15am EST
End:
December 11, 2:41pm EST
Duration: 3 days 5 hours 26 minutes
Affected Components:
IT Resources
Jamf
Update
December 08, 9:15am EST
December 08, 9:15am EST
VCU customers may experience trouble when logging into Self Service on macOS systems. We are currently investigating the problem and have a support case open with the vendor.
Endpoint will post more updates as they're made available - please email endpoint@vcu.edu with questions/concerns.
Resolved
December 11, 2:41pm EST
December 11, 2:41pm EST
Jamf Self Service login functionality has been restored and we do not foresee a risk of this issue recurring.
Please email endpoint@vcu.edu with questions/concerns.