Scheduled Maintenance for Primary NAS Failover Test
Scheduled Maintenance for Primary NAS Failover Test
June 21, 8:00pm EDT
June 21, 8:00pm EDT
VCU Technology Services will be performing a failover test of file sharing services hosted on the University's primary NAS cluster. This work is scheduled to begin at 8pm on Friday, June 21st.
Work is expected to conclude by 11:59pm on Sunday, June 23rd, at which point, the majority of the University's file services are expected to have been failed over to the DR cluster at our backup site, where they will remain for one week.
On Friday, June 28th, beginning at 8pm, failback operations will commence to return all file services to the primary NAS cluster. This effort is expected to conclude by 11:59pm on Sunday, June 30th.
Users experiencing any issues accessing file shares are encouraged to first shutdown and reboot their machines and retry prior to opening a support ticket.
In addition to file shares, the following services will experience brief disruptions during the failover (June 21-23) and failback (June 28-30) operations.
- VCU Filelocker (https://filelocker.vcu.edu)
- Personal websites residing on people.vcu.edu
Further details have been proactively communicated to the University's Technology Users Group and the VCU Technology Advisory Committee.
June 23, 3:35pm EDT
June 23, 3:35pm EDT
VCU Technology Services has completed work associated with Phase 1 of the primary Network Attached Storage (NAS) failover test. The majority of the University's file services are now operating from our standby environment at our backup site, where they will remain for one week.
On Friday, June 28th, beginning at 8pm, failback operations will commence to return all file services to the primary Network Attached Storage (NAS) environment at our primary location. This effort is expected to conclude by 11:59pm on Sunday, June 30th.
Meanwhile, users experiencing any issues accessing file shares are encouraged to please first shutdown and reboot their machines and retry prior to opening a support ticket.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
June 28, 8:37am EDT
June 28, 8:37am EDT
Beginning at 8pm this evening (Friday, June 28th), VCU Technology Services will commence failback operations to return file sharing services to the primary Network Attached Storage (NAS) environment at our primary data center. This effort is expected to conclude by 11:59pm on Sunday, June 30th.
Users experiencing any issues accessing file shares are encouraged to first shutdown and reboot their machines and retry prior to opening a support ticket.
In addition to file shares, the following services will experience brief disruptions during this work.
- VCU Filelocker (https://filelocker.vcu.edu)
- Personal websites residing on people.vcu.edu
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
June 29, 11:20am EDT
June 29, 11:20am EDT
VCU Technology Services has completed work associated with the second and final phase of the primary Network Attached Storage (NAS) failover test, concluding this weekend's failback activities. All of the University's central file services are once again operating from the primary Network Attached Storage (NAS) environment at our primary data center, and scheduled maintenance for the primary NAS failover test is now complete.
Users experiencing any issues accessing file shares are encouraged to please first shutdown and reboot their machines and retry prior to opening a support ticket.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.