Cooling Issue at Backup Data Center Location

Incident
January 11, 5:09am EST

Cooling Issue at Backup Data Center Location

Status: in progress
Start: January 11, 5:09am EST
Affected Components:
IT Resources Data Center Operations
Update

January 11, 5:09am EST

January 11, 5:09am EST

VCU Technology Services is aware of an issue affecting cooling infrastructure at our disaster recovery data center facility.  VCU Facilities Management is working to investigate the issue and identify a solution.  Meanwhile, Technology Services is actively monitoring and managing the situation and taking action to minimise impact to services.  At this time, no impact to production resources is anticipated.

We will resolve this incident once we have received confirmation this issue has been resolved.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.