On September 18th, 9 PM—11 PM, Network Services will change how network traffic exits/enters the ACI fabric. This traffic point is currently at Poca, but we will move it to TOC during the change window. When the change occurs, we expect a minimum 30-second outage for devices inside ACI that need to talk to their default gateway. If we have an issue for one reason or another, we will use the scheduled time to debug things ourselves and with the partner working with us.
On Friday September 13th starting at 8pm, Network Services will be migrating Layer 3 networks from POCA to TOC. Connectivity will be briefly disrupted during this maintenance. The following locations will be impacted by this change.
I-Lot Deck
5285 Shawnee Rd
3701 John Tyler Hwy
2235 Staples Mill Rd
1330 N. 26th St
3300 Gallows Rd
1314 W. Main St
100 W. Franklin St
1040 Oliver Hill Way (Steam Plant / PPD Admin Bldg / Facilities Warehouse)
Police Department
1 Capital Square - (only floors 2 through 9 and SafeNet wireless on floors 12 and 25. This does NOT impact the VCUH network)
14th Floor of 701 E. Franklin St. (This does NOT impact the VCUH network)
Maintenance is expected to be completed by Midnight.
L3 migrations from Poca to Toc were successfully completed.
VCU Technology Services will be performing routine maintenance beginning on 09/07/2024 starting at 10:00 PM ET.
You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
Scheduled maintenance for Banner Production is complete.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
This morning Network Services physically moved the border router for our primary ISP from Poca DC and over to the new TOC DC. The router is now staged and at 9 PM tonight we will being the primary link online.
A minor outage is likely as traffic changes over. During this time, the existing sessions would be rebuilt via the application or the user accessing the system.
The 100G MARIA link is now operational. We are back to normal status with both ISP links working as expected.
What:
On Aug 14th from 9 AM to 12 Noon, Network Services will be physically moving the primary internet routers from the Poca data center to TOC the data center. During this move, we will be connected to the internet out of our secondary internet router and ISP out of Harris Hall.
Impact:
During this move we do not expect to have any downtime for internet access because our secondary site and router will take over to allow full internet access from there.
The router has been moved and staged to go online under an emergency CR 14600 at 9 PM on 8/14/2024.
VCU Technology Services will be upgrading the SAS servers that support the VCU Reporting Center on 08/12/2024 at 8:00 AM EDT.
No disruption of service is anticipated with the upgrade; a new URL for the VCU Reporting Center will be available on 08/12/2024 and existing URL links to the VCU Reporting Center will be automatically redirected.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
Scheduled maintenance for the VCU Reporting Center is complete.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
VCU Technology Services will be applying routine patches and maintenance to the University's primary Network Attached Storage (NAS) cluster beginning on Saturday, August 10, 2024 starting at 10:00am.
This work is expected to be non-disruptive, and no impact to services is anticipated.
In the event of unexpected issues affecting service availability, updates will be posted here.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
Scheduled maintenance for the University's primary Network Attached Storage (NAS) cluster is complete.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
What: Network Services will decommission old MedNet DNS servers.
When: Aug 5th, 2024 7 AM
Why: All MedNet Network 172.31.0.0/16 users have been using a unique set of DNS servers that allowed VCUH name resolution. These servers are no longer needed and they do not serve the same purpose as they once did.
Action: If you have statically assigned an IP address and DNS on a device, please make a note to change the DNS servers on those devices from 192.168.8.101/192.168.8.102 to 192.168.8.1/192.168.8.2.
MedNet DNS servers 192.168.8.101 and 192.168.8.102 have been decommissioned. Please update the settings to use 192.168.8.1 and 192.168.8.2 in their place.
VCU Technology Services will be performing routine maintenance beginning on 08/03/2024 starting at 10 PM EDT.
You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
Scheduled maintenance for Banner Production is complete.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
VCU Technology Services will be performing routine maintenance beginning on 08/02/2024 starting at 10 PM EDT.
You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
Scheduled maintenance for Banner Production is complete.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.