Central Authentication Service

May 09, 8:33am EDT
Accounts, Access & Security Central Authentication Service Duo Two-Factor
 
May-9, 8:33am EDT

VCU customers may experience trouble when logging into services using the Central Authentication Services (CAS) and DUO. We are currently investigating the problem.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
May-9, 9:35am EDT

Login issues are still occuring to various VCU resources. Primarily to customers using Chrome browser. Please try using alternative browsers. We continue to investigate the issue. 

 
May-9, 10:30am EDT

Login issues continue and our IT Staff continue to troubleshoot the route cause of issue.  Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

 
May-9, 11:41am EDT

Login issues are still occurring to various VCU  resources.  Technology Services team members are working towards a resolution on reported issues.

 
May-9, 12:34pm EDT

Login issues continue to impact access to various VCU resources. Technology Services personnel are actively engaged in resolving the reported problems. We appreciate your patience and understanding as we work diligently toward a resolution.

 
May-9, 1:34pm EDT

VCU login issues persist.  Technology Services continue to be engaged in resolution. Thank you for your patience.

 
May-9, 2:39pm EDT

Technology Services continues to troubleshoot and test solutions for the reported login issues.  We appreciate your patience and understanding as we work toward a resolution. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

 
May-9, 3:09pm EDT

Network Service will be making a change over our network to possibly clear login issues reported.  There will be a very brief internet outage which may cause a loss of internet access.  The change will take place at 3:20 p.m. EST.

 
May-9, 4:06pm EDT

Please note this issue has been resolved.  Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

Accounts, Access & Security Central Authentication Service
 
Apr-2, 11:20am EDT

VCU customers may experience trouble when logging into VCU resources that leverage login.vcu.edu. We are currently investigating the problem.

Don't hesitate to get in touch with the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Apr-2, 11:50am EDT

The issue with login.vcu.edu has been resolved. Thank you for your patience.

Please get in touch with the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Accounts, Access & Security Central Authentication Service Shibboleth IdP
 
Mar-19, 9:25pm EDT

The Central Authentication Service (CAS) is currently unable to authenticate users. Although the CAS system is operational, it is not allowing users to log in to connected applications. This is affecting all new login attempts.

Additionally, some users with existing sessions may experience issues related to cookie validation.  If you are currently logged in, we recommend not logging out until further notice.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Mar-19, 9:56pm EDT

The Central Authentication Service (CAS) is now fully operational. All authentication services have been restored.

Accounts, Access & Security Central Authentication Service
 
Jan-29, 1:09pm EST

We are currently experiencing an outage affecting login.vcu.edu, our Central Authentication Service (CAS). This outage may impact VCU clients' ability to access various applications across the university. We are actively working to resolve this issue and restore full functionality as quickly as possible.

 
Jan-29, 1:20pm EST

The outage affecting login.vcu.edu (CAS) has been resolved. VCU clients should now be able to access all university applications without issue. We apologize for any inconvenience this may have caused.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Test Service Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications VCU OnePrint Google Workspace Canvas App2Go fixIT Repair Shop Active Directory Question Pro Avaya OneX BeyondTrust VCU Mobile App Adobe Central Classrooms Building/Door Access RedCap Data Center Operations Avaya Workplace HR Support Portal (RamsCentral) Search.vcu.edu Banner IT Support Center Services Linked In Learning Central Authentication Service SAS Visual Analytics Office365 Jamf Wiki Confluence Contact Center Services Blogs IT Support Portal (RamsCentral) Lon-Capa Data Security Call Management System (CMS) MECM Tableau Degree Works Docusign myVCU Portal Respondus VCU Reporting Center E-911 Services ListPlex Maestro Duo Two-Factor Knowledge Management (RightAnswers) Facilities Management System Software Center eID Management Telephones Listserv SiteImprove EMS (Event Management System) Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom TerminalFour (T4) RamBucks eServices Top Hat VCU Wireless Network Websites ImageNow Phishing Scams Zixmail VPN (RamsVPN) Operational Data Store (ODS) Parking System Pentana RealSource Sunapsis Smartsheet Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
 
Nov-23, 12:00am EST

VCU Technology Services will be performing routine maintenance beginning on 11/23/2024 starting at 12:00 AM EST.

You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Nov-23, 5:00am EST

Scheduled maintenance for Banner Production is complete. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Test Service Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications VCU OnePrint Google Workspace Canvas App2Go fixIT Repair Shop Active Directory Question Pro Avaya OneX BeyondTrust VCU Mobile App Adobe Central Classrooms Building/Door Access RedCap Data Center Operations Avaya Workplace HR Support Portal (RamsCentral) Search.vcu.edu Banner IT Support Center Services Linked In Learning Central Authentication Service SAS Visual Analytics Office365 Jamf Wiki Confluence Contact Center Services Blogs IT Support Portal (RamsCentral) Lon-Capa Data Security Call Management System (CMS) MECM Tableau Degree Works Docusign myVCU Portal Respondus VCU Reporting Center E-911 Services ListPlex Maestro Duo Two-Factor Knowledge Management (RightAnswers) Facilities Management System Software Center eID Management Telephones Listserv SiteImprove EMS (Event Management System) Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom TerminalFour (T4) RamBucks eServices Top Hat VCU Wireless Network Websites ImageNow Phishing Scams Zixmail VPN (RamsVPN) Operational Data Store (ODS) Parking System Pentana RealSource Sunapsis Smartsheet Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
 
Nov-15, 7:53am EST

There are power outages around Monroe Park campus that have created network (internet) outages for the following buildings:

Academic Learning Commons

Cabell Library

Gitner House

Glading

West Carry parking deck


 
Nov-15, 8:10am EST

Power continues to create network (internet) issues.  James W Black Music Center and Moseley House have also been impacted.  

 
Nov-15, 8:34am EST

Dominion Power has been dispatched and there is no current ETA on the power restoration.  

 
Nov-15, 10:23am EST

Power has been restored and all buildings are back up and operational.

October 25, 5:36am EDT
Test Service Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications VCU OnePrint Google Workspace Canvas App2Go fixIT Repair Shop Active Directory Question Pro Avaya OneX BeyondTrust VCU Mobile App Adobe Central Classrooms Building/Door Access RedCap Data Center Operations Avaya Workplace HR Support Portal (RamsCentral) Search.vcu.edu Banner IT Support Center Services Linked In Learning Central Authentication Service SAS Visual Analytics Office365 Jamf Wiki Confluence Contact Center Services Blogs IT Support Portal (RamsCentral) Lon-Capa Data Security Call Management System (CMS) MECM Tableau Degree Works Docusign myVCU Portal Respondus VCU Reporting Center E-911 Services ListPlex Maestro Duo Two-Factor Knowledge Management (RightAnswers) Facilities Management System Software Center eID Management Telephones Listserv SiteImprove EMS (Event Management System) Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom TerminalFour (T4) RamBucks eServices Top Hat VCU Wireless Network Websites ImageNow Phishing Scams Zixmail VPN (RamsVPN) Operational Data Store (ODS) Parking System Pentana RealSource Sunapsis Smartsheet Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
 
Oct-25, 5:36am EDT

We are currently experiencing a campus-wide internet outage. Our team has identified a resolution and is working on implementing it onsite. We will provide further updates as they become available.

 
Oct-25, 6:19am EDT

The campus-wide outage is continuing. We are still working on implementing a solution. Some web pages and applications may be intermittently accessible to those off-campus.

 
Oct-25, 7:22am EDT

Services are coming back online and our technicians are working to confirm the restoration of all services.

 
Oct-25, 8:19am EDT

VCU's network and services have been restored.

 
Oct-25, 8:20am EDT
VCU's network and services have been restored.
Test Service Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications VCU OnePrint Google Workspace Canvas App2Go fixIT Repair Shop Active Directory Question Pro Avaya OneX BeyondTrust VCU Mobile App Adobe Central Classrooms Building/Door Access RedCap Data Center Operations Avaya Workplace HR Support Portal (RamsCentral) Search.vcu.edu Banner IT Support Center Services Linked In Learning Central Authentication Service SAS Visual Analytics Office365 Jamf Wiki Confluence Contact Center Services Blogs IT Support Portal (RamsCentral) Lon-Capa Data Security Call Management System (CMS) MECM Tableau Degree Works Docusign myVCU Portal Respondus VCU Reporting Center E-911 Services ListPlex Maestro Duo Two-Factor Knowledge Management (RightAnswers) Facilities Management System Software Center eID Management Telephones Listserv SiteImprove EMS (Event Management System) Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom TerminalFour (T4) RamBucks eServices Top Hat VCU Wireless Network Websites ImageNow Phishing Scams Zixmail VPN (RamsVPN) Operational Data Store (ODS) Parking System Pentana RealSource Sunapsis Smartsheet Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
 
Oct-18, 7:23am EDT

We are investigating an issue with SAS servers which are impacting the VCU Reporting Center and SAS Enterprise Guide. We’re working to fix the problem as quickly as we can. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Oct-18, 10:35am EDT

We're back! Access to the VCU Reporting Center has now been restored. 

Thank you for your patience.

October 05, 3:12pm EDT
Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications VCU OnePrint Google Workspace Canvas App2Go fixIT Repair Shop Active Directory Question Pro Avaya OneX BeyondTrust VCU Mobile App Adobe Central Classrooms Building/Door Access RedCap Data Center Operations Avaya Workplace HR Support Portal (RamsCentral) Search.vcu.edu Banner IT Support Center Services Linked In Learning Central Authentication Service SAS Visual Analytics Office365 Jamf Wiki Confluence Contact Center Services Blogs IT Support Portal (RamsCentral) Lon-Capa Data Security Call Management System (CMS) MECM Tableau Degree Works Docusign myVCU Portal Respondus VCU Reporting Center E-911 Services ListPlex Maestro Duo Two-Factor Knowledge Management (RightAnswers) Facilities Management System Software Center eID Management Telephones Listserv SiteImprove EMS (Event Management System) Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom TerminalFour (T4) RamBucks eServices Top Hat VCU Wireless Network Websites ImageNow Phishing Scams Zixmail VPN (RamsVPN) Operational Data Store (ODS) Parking System Pentana RealSource Sunapsis Smartsheet Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
 
Oct-5, 3:12pm EDT
We are aware of internet connectivity issues. Our team has identified a resolution and is working on implementing it onsite. We will provide further updates as they become available.
 
Oct-5, 8:32pm EDT

We are continuing to experience widespread internet connectivity issues impacting systems on both campuses. We are currently in escalated communication with our external vendor to determine the root cause and implement a fix.

 
Oct-5, 11:08pm EDT

Services are starting to come back online and work continues to restore all services.

 
Oct-6, 9:26am EDT
IT personnel worked overnight to restore network, data and telecommunications services. Most services are now stabilized, however it is possible that some services may still be impacted. If you experience any problems, please any IT issues to the IT Support Center at 804-828-2227. Thank you.
August 27, 8:00am EDT
Accounts, Access & Security Central Authentication Service
 
Aug-27, 8:00am EDT

We are currently experiencing an outage affecting login.vcu.edu, our Central Authentication Service (CAS). This outage may impact VCU clients' ability to access various applications across the university. We are actively working to resolve this issue and restore full functionality as quickly as possible.

 
Aug-27, 8:34am EDT

The outage affecting login.vcu.edu (CAS) has been resolved. VCU clients should now be able to access all university applications without issue. We apologize for any inconvenience this may have caused.