VCU Wireless Network
On Friday September 13th starting at 8pm, Network Services will be migrating Layer 3 networks from POCA to TOC. Connectivity will be briefly disrupted during this maintenance. The following locations will be impacted by this change.
I-Lot Deck
5285 Shawnee Rd
3701 John Tyler Hwy
2235 Staples Mill Rd
1330 N. 26th St
3300 Gallows Rd
1314 W. Main St
100 W. Franklin St
1040 Oliver Hill Way (Steam Plant / PPD Admin Bldg / Facilities Warehouse)
Police Department
1 Capital Square - (only floors 2 through 9 and SafeNet wireless on floors 12 and 25. This does NOT impact the VCUH network)
14th Floor of 701 E. Franklin St. (This does NOT impact the VCUH network)
Maintenance is expected to be completed by Midnight.
L3 migrations from Poca to Toc were successfully completed.
Informational Notification:
The MARIA 100Gig Internet link will be down from 12:01 AM - 6:00 AM on July 24th. The vendor is replacing equipment at the central Ashburn site. VCU will be operating at full functionality via the secondary internet connection.
We’re back! The VCU network should be up and running. Thanks for bearing with us!
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
On July 22nd starting at 11pm, Network Services will be upgrading Wireless across the entire university. All wireless access points will reboot during this process and will result in a brief wireless outage as each access point reboots. This upgrade is expected to be completed by 5am on July 23rd.
The wireless firmware upgrade was completed at 3am this morning.
On Friday July 19th, Network Services will be working with our ISP Segra to migrate our remote site connections from POCA to TOC. During this maintenance, remote locations will not have internet connectivity (network and wireless). Here are the location impacted by this maintenance:
I-Lot Deck
5285 Shawnee Rd
3701 John Tyler Hwy
2235 Staples Mill Rd
1330 N. 26th St
3300 Gallows Rd
1314 W. Main St
100 W. Franklin St
1040 Oliver Hill Way (Steam Plant / PPD Admin Bldg / Facilities Warehouse)
All of the remote site connections have been successfully migrated from POCA to TOC.
On July 18th 2024, from 8 PM to 12 AM, Network services will be migrating Layer 3 routes from the Poca Data Center and over to the TOC Data Center.
This is a required change to meed the deadline of vacating the old Poca Data Center.
During this change systems housed and hosted at the Poca Data Centers will see a momentary outage/blip.
Our execution plan consists of executing smaller changes first and then testing to validate if those changes took place as expected. Once that positive validation is met, we will proceed with further changes. If we run into issues, this change window time will be used to troubleshoot and revert changes before the change window closes.
We’re back! The VCU network should be up and running. Thanks for bearing with us!
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
The ISP for the Universities backup internet connected has experienced a service outage due to a commercial power outage. Current estimates of power restoration are for July 21st. The Universities primary internet connection is up and operational. There has been no disruption to the Universities internet services.
On Monday May 13th starting at 8pm our ISP will be migrating our primary internet connection from POCA to TOC. During this migration there will be a disruption to the primary internet connection, however all internet traffic will be redirected to our secondary internet connection. Users may see a brief disruption as traffic is redirected to the secondary internet connection.
Our ISP successfully migrated our primary internet connection from POCA to TOC.
ImageNow is currently unavailable. Staff is researching the cause and troubleshooting and trying to resolve.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
ImageNow is up and operational. Issues has been resolved.
The Steam Plant, Physical Plant Admin Bldg, and Physical Plant Warehouse are experiencing network (internet) issues related to our ISP. Our ISP is aware of the issue and is working on a resolution. Connectivity is expected to be up and down until this issue is resolved. A follow up post will be made once we have more information.
Connectivity appears to have stabilized however we are still waiting for the all clear from our ISP.
Connectivity issues have been resolved.
On Saturday May 4th starting at 10pm 2 x 288 fiber strands will be cut, cleaned, and spliced into TOC. Buildings connected via this fiber will experience a loss of network/internet connectivity until the fiber is spliced. Connectivity is expected to be restored by 6am. The impact of this maintenance include the following:
224 E. Broad St (redundant link established - no outage expected)
809 W. Broad St
817 W. Broad St Student Media Building
West Grace Student Housing North (redundant link established - no outage expected)
College Station HR Training Room
Grace St Theater
938 W Grace St Math Exchange
938B W Grace St VCU Police Substation
Network Services Warehouse
West Broad Parking Deck
Ram's Coop
Twisted Taco
Fiber maintenance continues and all building links have been restored. A follow up post will be made when the maintenance has been completed.
TOC fiber splicing #4 has been successfully completed.